FAQs
Q:
I am required to obtain F.A.S.T. electronic digital fingerprinting for a Texas Independent School District, for a Texas Real Estate license, or a daycare center. Do you provide that type of service?
A:
No, we provide ink based fingerprinting. Currently, the Texas Department of Public Safety contracts with L-1 Identity Solutions to provide this service for you. If you are required to obtain electronic fingerprinting with F.A.S.T. form instructions, you will need to contact them to schedule an appointment for you. Just go online to
www.l1id.com to schedule your appointment.
Q:
I need fingerprint cards completed
for another state for licensing requirements in that
state. Are you able to process them?
A. Yes. We are certified and authorized to complete State fingerprinting for all 50 states and for Federal (FBI) criminal background checks.
Q:
How long does the fingerprinting process take?
A:
Not long. It takes you longer to fill out the top part of the card than it does to be fingerprinted. As an example, most people get 2 cards completed and they are in & out in 10 minutes.
Q:
How soon can I get an appointment with you if I am in a rush?
A:
Depending on what time of day or night you are calling, most often we can see you right away or within minutes/hours the same day. It is best to schedule an appointment as far in advance as possible to ensure the promptest level of service. Rest assured, your emergency will become our urgency!
Q:
What do I need to bring with me to my fingerprinting appointment?
A:
You need to bring government issued picture identification, such as a driver’s license, Military ID, Alien Registration Card, or a current Passport.
Q:
How can I ensure my finger tips and thumbs are ready for you to fingerprint to ensure you are able to obtain good, classifiable fingerprints?
A:
Be sure to wash your hands very thoroughly with warm water and dish washing liquid. We need dry finger tips to record excellent prints so we need to ensure that you have washed off soil, oils, and lotions prior to fingerprinting. We carry cleaning preparation towlettes on hand. We also have wipes to remove the ink after fingerprinting.
Q:
Can you come to our home or office to provide fingerprinting services? If so, does it cost more than scheduling an appointment at your Irving office?
A:
Yes, for your convenience we do offer a mobile service. It costs a little higher because we must charge a fee for travel time and fuel. The travel charge varies (starting at $25) depending on where you are located from Irving. Just call for a free quote at (214) 529-8157.
Q:
Should I go to a Police department in order to get my fingerprints officially recorded?
A:
No. We are certified and approved by the Texas Department of Public Safety’s Private Security Bureau and are authorized to do the same fingerprinting as they are. We are a much more convenient option since you can set an appointment with us 24 hours a day, 7 days a week, 365 days a year. No waiting lines with us and you do not get fingerprinted in a jail house booking area. Plus, we have the fingerprint cards you need and they do not supply cards for you. In addition, law enforcement agencies do not do Immigration fingerprinting. We do.
Q:
Is your service guaranteed?
A:
Absolutely! We maintain and extraordinarily low rejection rate but if your cards are returned deemed unclassifiable by the authorities (highly unlikely), we will reprint them for you at no charge in our Irving, TX office.
Q:
Do you submit my fingerprint cards to the FBI or State for me?
A:
No, we professionally capture and record your prints on the FD-258 cards for you and then you or your employer send the cards off to the FBI and/or State with applicable fees they require for processing the criminal background checks.
Q:
What are your hours of operation?
A:
We do not maintain standard hours at our office daily since we provide mobile service in addition to office appointments. We are available 24 hours a day, 7 days a week so let us know when you need to meet and we will schedule your appointment for you. Please note that rates are higher after 6:00 pm and prior to 8:00 am.
Q:
Do you charge more for evening or weekend appointments?
A:
Yes. Most appointments (99%) are requested during the day so if we have appointments between 6:00 pm and 8:00 am, we add $15 each hour starting at 6:00 pm. For example, if we meet at 6:30 pm, the charge is $15 higher than a standard daily rate. If we meet at 9:15 pm, the charge would be $45 higher than the standard daily rate, etc.
Q:
If you are a 24 hour service, why would you charge more between 6:00 pm at night and 8:00 am in the morning?
A:
We do not physically work 24 hours straight and never sleep! We know that people have emergencies and some have strange work schedules, fly in and out of the airport, etc. so we make ourselves AVAILABLE and on call 24 hours a day, 7 days a week for that reason. During the 6:00 pm and 8:00 am time frame, we are normally home with our families so that is why the cost is higher during that time frame. We hope you understand and we’re still here for you if you don’t mind paying a higher rate during these hours.
Q:
Do you offer discounted rates for corporate groups, CHL classes etc.? What about individual rates?
A:
Yes and yes! We offer the lowest rates of all DFW private fingerprinting contractors. If any give you a better quote than mine, just let me know before you schedule an appointment with them and in most cases, I will price match or beat their quote. I charge the lowest mobile service call rates in the area and the lowest per card rates. Our tag line fits us like a glove:
Above Standard Service at Below Standard Rates.
A.
Yes, after the first 10 minutes of our designated start time, I charge $1 per minute until we begin fingerprinting or notarizing documents. Our time is as valuable as yours and if we are on time, we hope you will be too. We have appointments scheduled throughout the day so starting our appointment late often results in us needing to reschedule or bump appointments with others and that is not fair to anyone. Circumstances happen though so if you need more time before we start our appointment, please call and give us a "heads up" as soon as possible before we arrive.
If you have any other questions not answered above, please do not hesitate to call us at (214) 529-8157 any time!
We’re here for you.
info@budgetfingerprinting.com
|
